Faq's
What services do you offer?
STAEWYNN provides bespoke travel planning for anyone seeking luxury travel experiences, as well as exclusive retreats designed for Black women.
How do I book a trip?
Submit our Signature Client Profile and we’ll schedule a complimentary consultation.
How can I contact you?
Contact us via our Inquiry form or email us at connect@staewynn.com.
What payment methods do you accept?
We accept major credit and debit cards.
What is the cancellation policy?
Full refund within 24 hours of booking. Beyond that, payments are non-refundable and non-transferable.
Are there age requirements for retreats?
Our retreats are for guests aged 21+.
Do I need travel insurance?
Travel insurance is required to protect your investment and provide coverage for unforeseen events. We recommend purchasing it upon booking.
Are retreats open to non-Black women?
Our retreats are exclusively for Black women. Bespoke services are open to all.
How can I learn about upcoming retreats?
Join our VIP List for updates and priority access.
What’s included in the retreat fee?
Typically, accommodations, roundtrip transfers, selected meals, and activities. Details are provided in booking information.
Is airfare included in retreats?
Airfare is not included; guests are responsible for arranging their own flights. We are happy to provide guidance if necessary.
What should I pack to attend a retreat?
A sample packing list will be provided with your itinerary.
Are there health or vaccination requirements?
Requirements vary by destination. Check details specific to your destination.
Can dietary needs be accommodated?
We aim to accommodate dietary needs where possible, though availability varies by location.
How can I stay updated on retreats and offers?
Subscribe to our Mailing List and follow us on Instagramfor updates.