STAEWYNN, LLC
Privacy Policy
Effective Date: September 9, 2024
LAST UPDATED: March 20, 2025
Introduction

At STAEWYNN we value your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information.  It applies to our website (www.staewynn.com) and all services and offerings by STAEWYNN, LLC (“we”, “our,” or “us”). By using our website or services, you consent to the practices described in this policy. If you do not agree, please do not use our website or services.

Information We Collect

We collect personal information directly from you and automatically through your interaction with our website. This may include:

  • Contact Information: Names, email addresses, phone numbers, billing, and mailing addresses.
  • Booking & Transaction Data: Travel details, billing information, and payment data.
  • Communications: Emails, messages or feedback.
  • Demographics: Age, gender, marketing preferences, and other details to enhance your experience.
  • Usage Data: Device information, browser type, IP address, pages visited
  • Cookies: Small data files stored on your device to enhance site functionality
  • Other: Testimonials, photographs, or content voluntarily shared

Our services are intended for individuals who are at least 21 years old. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that we have inadvertently collected personal data from an individual under 21, we will delete it promptly. By using our services, you confirm that you meet this age requirement. 

We may also receive information through our products, partners, events, or retreats associated with STAEWYNN. 

Marketing Communications

By providing your contact information, you consent to receive marketing communications from us. You may opt out at any time by clicking “unsubscribe” in any email or by contacting us at connect@staewynn.com. Include your name and contact details to ensure accurate processing. Opt-out requests may take up to 15 business days to take effect.

You may also request deletion of your data at any time.

Third-Party Websites

Our website may contain links to and from other websites. If you follow a link to any of these websites, please note that they have their own privacy policies. Visiting these websites via links means acknowledging their individual privacy policies, for which we hold no liability.

How We Use Your Information

We use your data to:

  • Process bookings, retreat registrations, and service requests
  • Respond to inquiries and provide support
  • Customize your user experience
  • Send newsletters, promotional materials, or surveys
  • Comply with applicable laws and regulations

If you are located in the European Economic Area (EEA), we process your data for the following purposes:

  • To perform a contract with you
  • With your consent
  • To fulfill legal obligations
  • Where we have a legitimate interest not overridden by your rights

You have the right to access, correct, or delete your personal information, withdraw your consent for marketing communications, and request details about how your data is used or shared. To exercise these rights, please email connect@staewynn.com with “Privacy Request” in the subject line. We may ask you to verify your identity before processing your request.

If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using our services, you consent to this transfer.

Information Sharing

We do not sell, trade, or rent your personal information. We may share your data with:

  • Third-Party Service Providers: We may share your information with trusted partners and suppliers to fulfill bookings, coordinate experiences, or deliver services you have requested. 
  • Legal Authorities: We may disclose your information if required by law, subpoena, or court order, or to protect our legal rights, or comply with legal obligations.

All third-party providers are expected to use your information only for the specific purpose for which it is provided and to safeguard it in accordance with applicable privacy laws.

STAEWYNN takes reasonable steps to ensure that third-party providers engaged to deliver services on our behalf adhere to confidentiality and data protection standards, including through written agreements where appropriate.

Data Security

We use industry-standard safeguards to protect your personal information, including secure servers and encryption where appropriate. However, no system can guarantee 100% security. You share information at your own risk.

Access Control

Only authorized personnel have access to client data, and only for specific business functions like bookings, support, and communications.

Data Encryption

We use encryption during the collection, transmission, and storage of personal data to help prevent unauthorized access.

Changes to this Policy & Acceptance of Terms

We may update this Privacy Policy periodically, at our sole discretion. The “Last Updated” date reflects the most recent revision. We encourage you to review the policy regularly to stay informed of any changes.

By continuing to use our website or services after updates are posted, you agree to the revised policy. If you do not agree, please discontinue use of the site and our services.

Contact Us

If you have questions or concerns regarding this Privacy Policy, please email us at: connect@staewynn.com with the subject heading “Privacy Policy” and include your name and contact information in the message.

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